ExamPull
Legal

Terms of Service

Effective May 1, 2026. These terms govern your use of ExamPull. They are written to be read — not to hide things.

1. Acceptance

By creating an account, accessing the website, or generating an exam through ExamPull (the "Service"), you agree to these Terms of Service ("Terms") and to our Privacy Policy. If you do not agree, do not use the Service.

If you are under 18, you must have the consent of a parent or legal guardian to use the Service. Users under 13 may only use the Service through a parent-managed account, in compliance with COPPA. See Section 13.

2. What ExamPull Is

ExamPull is an AI-powered platform that turns the study materials you provide — lecture slides, textbooks, photos, notes, web links — into LaTeX-typeset practice exam PDFs. Paid tiers add answer keys, exam grading, and visual annotations.

The Service is a study aid. Practice exams are generated by language models and may contain factual errors, ambiguous wording, or content that diverges from your actual coursework. ExamPull is not a substitute for instruction, your school's published materials, or human review of important assessments. Treat every output as a draft to study with, not as a graded assessment.

3. Account Responsibilities

You agree that the information you provide during sign-up (email, phone number, identity-related details) is accurate and that you will keep it current. Each person may hold only one account. Phone-number verification is required and one phone number maps to one account; sharing accounts or attempting to create multiple accounts to claim additional free credits is a violation of these Terms.

You are responsible for activity under your account. Keep your credentials confidential, and notify us immediately at support@exampull.com if you suspect unauthorized access.

4. Acceptable Use

You agree not to use the Service to:

  • Upload material you do not have the right to use, including copyrighted course content for which you do not hold a license or fair-use basis as a student
  • Generate exam content that you intend to pass off as your own coursework, submit for academic credit, or distribute as official assessments
  • Reverse-engineer, scrape, or systematically extract our model outputs to train competing systems
  • Bypass abuse safeguards (rate limits, phone verification, device fingerprinting), spawn multiple accounts, or otherwise manipulate credit grants
  • Upload sexual content involving minors, content that incites violence, malware, or content that violates applicable law
  • Use the Service to generate, distribute, or facilitate cheating on real graded assessments, licensure exams, or proctored tests

Copyright acknowledgment

You are responsible for the materials you upload. Many course materials (textbooks, lecture slides, problem sets) are copyrighted. By uploading, you represent that you have a valid right to use the material — typically as a student enrolled in the relevant course, exercising fair use for personal study. We respect intellectual property rights and will respond to valid DMCA notices sent to dmca@exampull.com.

5. Subscriptions, Billing, Cancellation, Refunds

ExamPull offers a Free tier and paid Scholar and Guru tiers, with optional credit packs. Prices are listed on the Pricing and may change with notice for future billing periods. Current subscribers continue at their existing rate through the end of their committed term.

Monthly plans

Monthly subscriptions renew automatically each month until you cancel. You can cancel at any time from the billing page; access to paid features continues through the end of the current paid cycle, after which the account reverts to Free. There are no partial-month refunds for cancellations.

Annual plans

Annual plans are a 12-month commitment, billed up front at a discount. You may cancel renewal at any time, but annual payments are not prorated and not refundable once the term has begun. The plan continues at the paid tier through the end of the 12-month term, then reverts to Free.

Credit packs

Credit packs are one-time purchases. Purchased credits never expire and remain in your account regardless of subscription status. They are non-refundable once used.

Failed payments

If a payment fails, you have a 14-day grace period to update your payment method. New monthly credit grants are paused during this window; existing credits remain usable. If payment is not restored within 14 days, the account is downgraded to Free.

Refund requests

Refunds are evaluated case-by-case via the support portal. We are reasonable about clear errors (a duplicate charge, a failed generation that consumed credits) and will not refund completed work that you simply chose not to use.

6. Content Ownership

You retain all rights to the materials you upload. You grant ExamPull a limited, non-exclusive license to process those materials solely to deliver the Service to you — to extract topics, generate exams, render PDFs, and grade the attempts you submit. We do not claim ownership of your uploads.

Exams generated for you, the answer keys, and the grading feedback are yours to download, print, share privately, and study from. You may not resell ExamPull-generated material as a commercial product.

Aggregate, anonymized statistics about Service usage (for example, total exams generated by tier) belong to ExamPull and may be published; these never include identifying information or the contents of your uploads.

7. AI and Data Usage

The Service uses third-party AI providers (currently routed through OpenRouter, with Google Gemini and OpenAI as primary models, and dedicated image and grading models). Your uploads and exam content are sent to these providers strictly to fulfill your generation requests.

Your uploads and generated content are not used to train any AI model— ours or our providers'. Provider data-policy headers are set to opt out of model training on every request, and we use providers and configurations that contractually exclude training use. See our Privacy Policy for details on data handling, retention, and deletion.

8. Termination

You may delete your account at any time from the Settings page. Account deletion triggers a full data wipe: uploaded materials, generated exams, grading results, and personal data are permanently removed (subject to brief retention in encrypted backups, as described in the Privacy Policy).

We may suspend or terminate accounts that violate these Terms, that we reasonably believe are engaged in abuse or fraud, or that have been inactive for an extended period. Where possible, we will give you notice and an opportunity to remedy. For egregious violations (illegal content, attempts to compromise the Service), termination may be immediate.

9. Disclaimers

The Service is provided "as is" and "as available", without warranties of any kind, express or implied, including without limitation warranties of merchantability, fitness for a particular purpose, non-infringement, or accuracy of generated content. We make no warranty that exams generated by the Service will reflect what your instructor will actually test, that grading feedback is correct, or that the Service will be uninterrupted, secure, or error-free.

You use ExamPull as a study aid at your own academic risk. We encourage you to verify important information against your authoritative course materials.

10. Limitation of Liability

To the maximum extent permitted by law, ExamPull and its officers, directors, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, goodwill, or academic standing, arising out of or in connection with your use of the Service, regardless of the theory of liability and even if advised of the possibility of such damages.

In no event will ExamPull's aggregate liability to you for all claims arising out of or relating to the Service exceed the greater of (a) the amount you paid to ExamPull in the 12 months preceding the claim, or (b) one hundred U.S. dollars (US$100.00). Some jurisdictions do not allow these limitations; in those jurisdictions, the limitations apply to the maximum extent permitted.

11. Governing Law and Disputes

These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-law rules. Any dispute arising out of or relating to these Terms or the Service that cannot be resolved informally will be brought exclusively in the state or federal courts located in Wilmington, Delaware, and you consent to personal jurisdiction in those courts. Nothing in this section prevents either party from seeking injunctive relief in any court of competent jurisdiction.

12. Changes to These Terms

We may update these Terms from time to time. Material changes will be announced by email to the address on your account and on the changelog, with at least 14 days' notice before the changes take effect. Continued use of the Service after the effective date constitutes acceptance of the revised Terms. The effective date at the top of this page reflects the most recent revision.

13. Children's Use

The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent, and an account for a user under 13 must be created and managed by a parent or legal guardian. If you believe a child under 13 has created an account without consent, contact support@exampull.com and we will delete the account and associated data promptly.

14. Contact

Questions about these Terms can be sent to legal@exampull.com. For account, billing, or product help, use the support portal.